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Forum Discussion
tiredofwaiting
Jun 09, 2023Follower
how do I get Netgear to give me my refund?
I have been trying in vain over a couple of months to get a refund for a charge Netgear made by mistake. No one seems to be able to deal with it. My case has been open for almost 2 months and each t...
michaelkenward
Jun 19, 2023Guru - Experienced User
Sounds bad, but there's not much we can do here.
You should know that this community is essentially a user-to-user venue to talk about technical issues, with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
They aren't equipped to answers sales questions or to talk about warranty issues.
If you want "official" support then you should go through the right channels.
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