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Rands100's avatar
Rands100
Aspirant
Oct 04, 2016
Solved

Ios10 + genie

Since updating my iPhone to ios10 netgear genie doesn't work. Any ideas? Thanks
Genie
  • DexterJB's avatar
    DexterJB
    Oct 25, 2016

    Hi Rands100,

     

    Thank you for responding. The remote login through the Genie app feature is currently only supported by the following router models:

     

        R6250
        R6400
        R6700
        R6900
        R7000
        R7300DST
        R7800
        R7900
        R8000
        R8300
        R8500
        R9000

     

    You may refer to the article linked below.

     

    http://kb.netgear.com/app/answers/detail/a_id/26109

     

    Regards,

     

    Dexter

    Community Team

Alexsanders's avatar
Alexsanders
Aspirant
Oct 11, 2016
Exact same issue on my end. Latest iOS release of Genie app on iPhone 5S running iOS 10. Have a WNDR4000 router with the latest firmware. I think it's a Genie issue though, not router related. Hoping the Netgear Genie devs are working on a fix?
  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Oct 11, 2016

    Hi Alexsanders and Rands100,

     

    The fix for the numbers issue will be on the next release. Please make sure you keep the app updated.

     

    Regards,

     

    Dexter

    Community Team