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Rands100's avatar
Rands100
Aspirant
Oct 04, 2016
Solved

Ios10 + genie

Since updating my iPhone to ios10 netgear genie doesn't work. Any ideas? Thanks
Genie
  • DexterJB's avatar
    DexterJB
    Oct 25, 2016

    Hi Rands100,

     

    Thank you for responding. The remote login through the Genie app feature is currently only supported by the following router models:

     

        R6250
        R6400
        R6700
        R6900
        R7000
        R7300DST
        R7800
        R7900
        R8000
        R8300
        R8500
        R9000

     

    You may refer to the article linked below.

     

    http://kb.netgear.com/app/answers/detail/a_id/26109

     

    Regards,

     

    Dexter

    Community Team

Alexsanders's avatar
Alexsanders
Aspirant
Oct 22, 2016
App is fixed. Version 2.4.34 with iOS 10.0.2 working perfectly. Thank you for a quick fix and excellent support. Just reaffirms why I won't buy a router from any other vendor or have for the past 12 years.