Forum Discussion

Rands100

Aspirant

Oct 04, 2016

Solved

Ios10 + genie

Since updating my iPhone to ios10 netgear genie doesn't work. Any ideas? Thanks

Genie

DexterJB
Oct 25, 2016
Hi Rands100,

Thank you for responding. The remote login through the Genie app feature is currently only supported by the following router models:

    R6250
    R6400
    R6700
    R6900
    R7000
    R7300DST
    R7800
    R7900
    R8000
    R8300
    R8500
    R9000

You may refer to the article linked below.

http://kb.netgear.com/app/answers/detail/a_id/26109

Regards,

Dexter

Community Team

Rands100

Aspirant

Oct 25, 2016

Hi Dexter,
1. Model no. is WNDR3700v4
Firmware is 1.0.2.78WW
2. I've tried registering for remote access again
3. It does the same on all my devices.

Richard

DexterJB
NETGEAR Moderator
Oct 25, 2016
Hi Rands100,

Thank you for responding. The remote login through the Genie app feature is currently only supported by the following router models:

    R6250
    R6400
    R6700
    R6900
    R7000
    R7300DST
    R7800
    R7900
    R8000
    R8300
    R8500
    R9000

You may refer to the article linked below.

http://kb.netgear.com/app/answers/detail/a_id/26109

Regards,

Dexter

Community Team