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Garry4's avatar
Garry4
Aspirant
Jul 08, 2019
Solved

Latest firmware breakd D6200 web GUI, how do I roll back using the Genie?

Hi, The latest firmware for the D6200 (V1.1.00.34_1.00.34) has broken the web GUI. I have tried Firefox, Chrome and Edge, all show a mostly text page. If I use the Genie to try and update (to roll b...
  • michaelkenward's avatar
    michaelkenward
    Jul 12, 2019
    Garry4 wrote:

     

    I am able to log into the router using the browser interface, but the home page displayed is simply dumb text, with the exception of the logout text which in fact does allow me to log back out again. All the other text seems to be text only. (I have not explored the HTML behind the page)

     

    What does "simply dumb text" mean?

     

    Screen (Alt + Print Screen) shot?

     

    I assume that you tried routerlogin.net.

     

    You could try the more severe recovery reset:

     

    • Press reset for 30 seconds
    • Keep pressing reset while removing power
    • Keep pressing reset for another 30 seconds while apply power

     

    This might dislodge any corrupt settings in the firmware.

     

    There is another way of applying firmware:

     

    How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support

     

    In your case, unlike many of the people who need that, you start with the advantage that your D6200 is not bricked, with a flashing orange power LED.

     

     

     

     

Garry4's avatar
Garry4
Aspirant
Jul 11, 2019

Hi,

Thanks for your reply.

 

>  And that text page says?

I have attached a screenshot.

 

> What do the LEDs look like on the thing?

Normal, three greens (Power, DSL and internet) and a blue (WiFi)

 

> Did you reset the router to factory settings after the firmware flash?

No, I am about to try that tonight.

 

Do you know if a release is a full release, or a patch? By that I mean is it possible that some resource used for the GUI isn't included in the release and it has somehow become corrupted? If so, may an earlier release include this?

A random thought I know.

 

Is there a menu item that I have missed in either the Android Genie or the Windows Genie that allows a file update rather than the online update?

 

Again, many thanks.

 

Garry

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jul 11, 2019
Garry4 wrote:

 

Is there a menu item that I have missed in either the Android Genie or the Windows Genie that allows a file update rather than the online update?

 

Yes. Read the manual.

 

There is support for the D6200 somewhere at the end of this link:

 

>>> D6200 | Product | Support | NETGEAR <<<

 

Look at the firmware downloads and read the release notes.