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kkmamoo's avatar
kkmamoo
Aspirant
Mar 07, 2021

Netgear Genie App on MacOS not working for Parental controls

since updating the firmware on my D6400 router to latest (v104) my Netgear Geneie app is no longer accepting my router password to login.

I have confirmed the router password is correct by using a browser to login into the routers web interface.

 

 

6 Replies

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  • is there is a known issue/bug with the latest D6400 firmware.
    my Genie app is v2.4.42

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    kkmamoo wrote:

    since updating the firmware on my D6400 router to latest (v104) my Netgear Geneie app is no longer accepting my router password to login.

     


    Is this local (your wifi) access or Anywhere (remote) access?

     

     

    • kkmamoo's avatar
      kkmamoo
      Aspirant

      it is local,  i.e using rhw WIFI on my phone or laptop.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Android version works fine here.

         

        Firmware V1.0.0.104.