NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

oguidry's avatar
oguidry
Initiate
Sep 18, 2015
Solved

Netgear Genie Too Small

Have been using and liking Genie with my home network.   Just bought a Dell XPS 13 laptop. Installed Genie. It appears in the center of the screen but it is tiny. It is about 2 inches square on a 1...
Genie
  • JayCee47's avatar
    JayCee47
    Jul 28, 2016

    What worked for me:

     

    Check the 'Run this program in compatability mode for: Windows Vista'

     

    Be sure to kill it via Task Manager, then restart.

     

Pauliee's avatar
Pauliee
Tutor
Feb 17, 2016

I also failed to get the Big Picture, but at least I have the Genie back.

 

Is the next update going to solve the Windows 10 and resoultion issues?

DexterJB's avatar
DexterJB
NETGEAR Moderator
Feb 17, 2016

Hi @Pauliee,

 

We do not yet have the exact details on the fixes and changelog for the next update.

 

Regards,

 

Dexter

Community Team

  • JayCee47's avatar
    JayCee47
    Initiate
    Jul 28, 2016

    What worked for me:

     

    Check the 'Run this program in compatability mode for: Windows Vista'

     

    Be sure to kill it via Task Manager, then restart.

     

    • Vulcan5s's avatar
      Vulcan5s
      Aspirant
      Jul 29, 2016

      you my friend, are a genius.  it worked for me as well surprisingly!  thanks!

      • aalexandrebeta's avatar
        aalexandrebeta
        Master
        Jul 30, 2016

        Netgear should be completly rewritten this is one of the major issues of that program I do not know why we call it app today!