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Forum Discussion
oguidry
Sep 18, 2015Initiate
Netgear Genie Too Small
Have been using and liking Genie with my home network. Just bought a Dell XPS 13 laptop. Installed Genie. It appears in the center of the screen but it is tiny. It is about 2 inches square on a 1...
- Jul 28, 2016
What worked for me:
Check the 'Run this program in compatability mode for: Windows Vista'
Be sure to kill it via Task Manager, then restart.
oguidry
Sep 22, 2015Initiate
Sorry but these did not work. The new device notifications are also very small. Other thoughts?
DexterJB
Sep 22, 2015NETGEAR Moderator
Hi oguidry,
The current NETGEAR Genie desktop application has not yet been coded to be DPI aware which may cause these issues with high resolution screens. I recommend keeping an eye out on the next update for the app in the event that a fix has been pushed out.
Regards,
Dexter
Community Team
- PaulieeFeb 17, 2016Tutor
I also failed to get the Big Picture, but at least I have the Genie back.
Is the next update going to solve the Windows 10 and resoultion issues?
- DexterJBFeb 17, 2016NETGEAR Moderator
Hi @Pauliee,
We do not yet have the exact details on the fixes and changelog for the next update.
Regards,
Dexter
Community Team
- JayCee47Jul 28, 2016Initiate
What worked for me:
Check the 'Run this program in compatability mode for: Windows Vista'
Be sure to kill it via Task Manager, then restart.