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Forum Discussion

paperquill's avatar
paperquill
Aspirant
Apr 16, 2021
Solved

netgear genie

Hello,netgear genie won't accept my username which it says is my e-mail address,My e-mail address has not changed since I bought the router.
  • paperquill's avatar
    paperquill
    May 07, 2021

    Sure---As somrone in the community suggested I did a factory
    reset and then followed the instructions in the router manual.
    It worked out fine.
    Thank you.