NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mactwolf's avatar
mactwolf
Aspirant
Oct 10, 2018
Solved

no ethernet

I have an r8000p that works for Wi-Fi and draws internet from the modem fine. But the wired Ethernet cord to my computer does not work. If I connect directly from the modem the computer stays online. ...
  • mactwolf's avatar
    mactwolf
    Oct 11, 2018
    Turns out the problem all stemmed from the netgear modem being plugged into a surge protector as opposed to directly in the wall.
    It too 6 techs to figure this out and was probably the problem I was having with xfinity hadware as well before the switch. Always the simplest answer.