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Forum Discussion
Lhaysfl
Jun 07, 2019Aspirant
R7500
Hello, I was trying to install updates I don’t know if there was a change to the security settings as a result of the updates. Updates now make it impossible to access internet, I get a access n...
- Jul 10, 2019
I will start with rebooting... thx
michaelkenward
Jun 09, 2019Guru - Experienced User
Lhaysfl wrote:
Hello, I was trying to install updates I don’t know if there was a change to the security settings as a result of the updates. Updates now make it impossible to access internet, I get a access not permitted because not a secure connection .
Where do you see this message "access not permitted because not a secure connection"?
A browser? In Windows?
While a factory reset can dig you out of holes, it should be a last resort. Something you do after you have checked everything else.
Lhaysfl wrote:
Security on genie is “none”.
What genie is this? It could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
- LhaysflJun 10, 2019Aspirant
I have pushed the reset button on back of router. The nighthawk genie client, which allows me to access the Netgear configuration wirelessly, has me on firmware version v1.0.0.124.
all my phones, iPads and computers automatically get a Netgear genie client admin account settings page popping up continuously. Page Asking me to change admin password. If you go ahead and try to change to the same default password and pick the security questions, client get a “ 400 bad request “
If cancel out and can access the genie web interface. The speed test results under router settings is .09MBps. Is that normal? My ISP is pushing 120 MBps download and 10MBps upload.
I dont know if the router router is configured correctly. The genie client says internet is good and WiFi is good but keep getting the NETGEAR genie admin login screen on all my devices
please advise. Thanks