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Forum Discussion
Solved
R7500
Hello, I was trying to install updates I don’t know if there was a change to the security settings as a result of the updates. Updates now make it impossible to access internet, I get a access n...
I will start with rebooting... thx
Still get error can not establish a secure connection when go to scarier page and link to utube
couple things I would try. You didn't put if your device is version 1 or 2. Based upon the firmware you listed, I'm going with version 1. You're firmware is still out of date. I'd do a manual update to the .130 firmware. the release notes walk you through a manual update.
https://www.netgear.com/support/product/R7500
After the update, go into your settings Advanced-->Maintaince-->Backup-->Erase Factory reset it using this method AFTER the firmware upgrade. make sure you do the upgrade over a hardwired connection. We get problems on here from doing it over wifi or the genie utility all the time. Doing it over a hadrwired connection gets you the best results. Then redo your installation. You can also use this method to backup the device configuration for future.