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Forum Discussion
RAX45's Remote Access of its Nighthawk is not the same as Remote Management from Web
I can access my router from both Netgear browser GYI and Nighthawk iOS app (the latest version 2.8.5.16). When I turned on Remote Access on the Nighthawk's app, it does not turn on the "Turn Remote ...
Hello shuang1015,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian