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Forum Discussion
Solved
unintall Genie
If I completly uninstall my old Genie21 will it somehow disrupt the operation of my new Nighthawk RAX54v2 router. I think it may be interfering, somehow, with downloading the 'Nighthawk' App?
anamvet wrote:
If I completly uninstall my old Genie21 will it somehow disrupt the operation of my new Nighthawk RAX54v2 router. I think it may be interfering, somehow, with downloading the 'Nighthawk' App?
Lots of strange things in there.
What is this Genie21?
You refer to the genie. This could be one of several things, the browser interface, a Windows or Mac program for a PC, or a mobile Android/iThing app. Netgear labels them all as genies. Which are you using?
None of the genies has anything to do with the operation of your router. They are just ways of managing it.
What tells you that you have a problem with downloading the Nighthawk app?
And which app? IoS or Android?
This is something that you install on a mobile device. Again, the router isn't involved in the process.