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Forum Discussion
w_y_p
Oct 13, 2020Follower
Can't reset encryption key, Powerline 2000
I am unable to create a new encryption key between my 2 Powerline 2000 devices by following the instructions in the user manual. The user manual states: "Press the Security/Factory Reset button...
michaelkenward
Oct 14, 2020Guru - Experienced User
You could try the desktop Netgear Genie for your operating system.
If you want the desktop genie for Windows start here:
genie Landing Page | Apps | Discover | Home | NETGEAR
You may have to dismiss an annoying pop-up that tries to push a mobile app down your throat.
You can then use the Network Map to examine the Powerline Network.