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Complaints to Netgear.
There is no way to really contact Newgear for help. The conversation with India (I think) varies from average to poor. So try the email. First you have to find a "subject". If it doesn't fit, afte...
I'm not trying to defend netgear at all, But you shouldn't need a disk. Connect pc to lan port and power up router, just make sure your nic card is set to DHCP. If that's not working for you, Hold router reset until power led flashes and try again. Use IE, some of the other browsers are not supported.