NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mparadis74
Oct 06, 2020Aspirant
Extender shows wifi connection but does not connect to internet
Extender was working great for 6 months... now it still shows the wifi extender names... but will not connect to the internet. I have rebooted wifi source, factory reset extender, but eventhough ...
plemans
Oct 06, 2020Guru - Experienced User
What router are you connecting it to?
Are you setting it up via wps or the installation assistant?
what firmware is on it?
Mparadis74
Oct 06, 2020Aspirant
I am using verizon router and setting up with wps... hitting button on extender, then wps on source router
- plemansOct 06, 2020Guru - Experienced User
Which verizon router?
did you try using the installation assistant?
Firmware?
- Mparadis74Oct 06, 2020Aspirant
Sorry for my ignorance... installation assistant?
I originally set it up using quick start guide.. which says to put extender in same room as router... then hit wps on extender, then wps on router... it was working great for 6 months
i can not access the mywifiext site
- plemansOct 06, 2020Guru - Experienced User
do you have v1 or V2? One has the mesh extender function.
the second video on the support site shows using the installation assistant.
https://www.netgear.com/support/product/EX6100
Firmware?
which router?