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Forum Discussion
Sha66y
Jan 02, 2020Aspirant
Google Pixel 2 will not obtain an IP
I setup the PowerLine adapter and can connect to the internet perfectly from my laptop. I also need to be able to connect my cellphone (Google Pixel 2). When I try it connects, but I am not assigned ...
michaelkenward
Jan 03, 2020Guru - Experienced User
Sha66y wrote:
I also need to be able to connect my cellphone (Google Pixel 2). When I try it connects, but I am not assigned an IP and therefore I can not access the internet.
This is a wifi connection? Cellphones don't usually do wired Ethernet.
Powerline plugs are not involved in assigning IP addresses That is down to your router.
The PLP2000 doesn't come with a "PLW" wifi access point version that I can see.
So what are we talking about here? What is connecting to what and how?
- Sha66yJan 03, 2020Aspirant
michaelkenward yes, we're of course talking about a WiFi connection. I have the PowerLine 2000 with a Netgear Wifi Range Extender (EX6100) and connect with 2 MacBook Pros, and wireless speaker without issue, but not my Google Pixel 2 phone (Connected, No Internet).
I didn't mention the EX6100 so I'd get thrown to a different forum. I have used the Range Extender with my phone (without the PowerLine in the equation) in the past and can connect to router from my phone as well. So this woud seem (to me) to indicate an incompatability of some sort with the phone and the PowerLine.
Thank you
- michaelkenwardJan 03, 2020Guru - Experienced User
Sha66y wrote:
michaelkenward yes, we're of course talking about a WiFi connection.
Of course? Hmmm. Accurate and complete information are important when debugging things like this.
Which brings me to this bit:
Sha66y wrote:
I have the PowerLine 2000 with a Netgear Wifi Range Extender (EX6100) and connect with 2 MacBook Pros, and wireless speaker without issue, but not my Google Pixel 2 phone (Connected, No Internet).
That sentence is a bit jumbled up. "Connect to the Internet with 2 ..."?
Do you mean that the EX6100 is connected to the router using the PLP2000 as the Ethernet connection?
If so, the fact that several wifi clients connect to the Internet with no problems tells us that the issue most likely tracks back to the device that cannot connect. Your Pixel 2 phone.
In any case, whatever is happening the Powerline plug almost certainly has nothing to do with it. It is just a bit of dumb "wire" that runs back to your router. It has no way of discriminating against different wifi clients.
- Sha66yJan 03, 2020Aspirant
michaelkenward I am saying Two (2) MacBook Pros, as in 'more than one.' I can connect with my phone to every other network I've faced thus far, so I wasn't sure why it wouldn't connect with the PowerLine in the equation.
My router assigns an IP to my phone when directly connecting to it, or connecting to the range extender directly communicating with the router. I am not assigned an IP on my Google Pixel 2 when I have the PowerLine and Range Extender together, but all other devices in my office are assigned an IP and able to connect.
Hopefully the above is clear and if it's an issue with my phone specifically I can start chasing that down, but figured I'd ask here first since this device is new to me and I've not had any issue on any other network as described above.
- michaelkenwardJan 03, 2020Guru - Experienced User
Sha66y wrote:
I am not assigned an IP on my Google Pixel 2 when I have the PowerLine and Range Extender together, but all other devices in my office are assigned an IP and able to connect.
I still cannot see how a "dumb" Powerline plug can get in the way of a wifi connection for a single device.
You may have to check the configuration of the EX6100. That has to talk to the router to get devices connected. Any new network may need setting up from scratch.
A simple test would be to take the Powerline plug out of the network. Then connect the EX6100 directly to the router and see if your Pixel 2 works.