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Forum Discussion
HandsB
Aug 31, 2021Tutor
GS308P - Losing Ethernet Connection
Hi, I am having an issue with my Netgear switch where it loses internet connection and was wondering if anyone else has had this issue and if there is a solution: My set up is: Virgin Media hub in...
plemans
Aug 31, 2021Guru - Experienced User
You didn't put where in your setup the ethernet switch was connected. (or I missed it, it happens)
You also didn't put if you're using it for the POE capabilities or not.
How did you isolate the problem to the switch?
HandsB
Aug 31, 2021Tutor
Thank you for the reply, I am new to this so you might have to bear with me, I tried to put it in order on my original post:
The ethernet switch is located after my ASUS RT-AC5300 router and before the tp-link powerline adaptor.
I do not have anything attached that uses the POE facility, but some of the ethernet cables are in these ports.
Things I did to isolate the problem:
* Removed the ethernet cables to the sky box and TV and everything worked well on Wi-Fi
* Tried the ethernet cables on my laptop and had the same issue.
* Connected an ethernet cable directly to the router with no problems
* After doing the things above, I originally had a FS108v3 switch which I thought was faulty so purchased the GS308P new and as you can see, have the same problem.
- plemansAug 31, 2021Guru - Experienced User
so you're going router---->switch---->powerline devices----->streamers
And the streamers are having the issue?
And you've tried 2x different switches?
I'd be looking the powerline devices as many things can cause interference on powerline devices.
So maybe connect the streamers directly to the switch and see if there's issues. If there's not, it'd be a powerline issue.