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Forum Discussion
Network changed from secure to open
I suddenly lost my secure Netgear Wi-Fi connection and can only connect to an “open” Netgear network now. How do I restore my previous secure connection? Or do I need to set up an entirely new connect...
Thank you so much for your reply. It just occurred to me that my ISP, Comcast, upgraded their Xfinity network in my area last week and that might explain what happened?
Anyway, yes - my router is ancient and needs to be replaced. I’ll take a look at what NetGear offers and order one right away. Are there any models you’d recommend for basic household use? 🙂
To answer your question, I have Windows 10. I’m not on my PC at the moment - I’m on my iPhone.
Thanks again for the info!
Anyway, yes - my router is ancient and needs to be replaced. I’ll take a look at what NetGear offers and order one right away. Are there any models you’d recommend for basic household use? 🙂
To answer your question, I have Windows 10. I’m not on my PC at the moment - I’m on my iPhone.
Thanks again for the info!
KayeV wrote:
Thank you so much for your reply. It just occurred to me that my ISP, Comcast, upgraded their Xfinity network in my area last week and that might explain what happened?
Very much so.
Your 15-years old router is almost certainly several generations behind the technology that Comcast/Xfinity now uses.
Did they provide you with a new modem? What was it? Sometimes they provide modem routers.
You could also look for a router that appears on some sort of list of compatible devices with Xfinity.
- Quick update: I just ordered a new router - the NetGear AC1200. Once I get it installed it should make a big difference. 🙂
KayeV wrote:
Quick update: I just ordered a new router - the NetGear AC1200.That is not a Netgear model number.
Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
It may not matter to you, but AC1200 is an old wifi technology.
AC devices first appeared around a decade ago. There have been three or four generations of wifi technology since then. Newer routers will have "AX" wifi.
But AC is certainly newer than Wireless-N.
- Oh wow - I did not know that. Thank you. I will try to cancel that order and look for another model. I just need a basic router for my small home - I honestly don’t know where to begin. I’ll look at what NetGear offers.