NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PL1000 internet drops
Hi i have the PL1000 setup for almost one year on my FritzBox 7581. Everything worked fine until two weeks ago. The internet connection drops once in a few days with the message that powerline distur...
Hi thanks for youre answer.
I like to explain the situation better.
I have a FritzBOX 7581 and its in an other room so i connected a cat5 cable to the fritzbox with an PL1000 adapter connected. In the other room i also have a PL1000 with my tv installed on it IPTV. The PL1000 are working fine its not slow and all lights are green. But sometimes my Fritzbox drops the DSL connection with a message :
"Interference may have been caused by powerline"
Within 3 minutes DSL is working again till the next drop wich is in a few days or more.
I already replaced the PL1000 further from the modem but that doesnt solve it.
And it worked really good for almost 1,5 years.
Its kind of like the message says "it may have been caused by the powerline". Thats the problem in troubleshooting it. Usually if there's enough interference on a line to cause issues, the powerline will have issues. so it's time to troubleshoot if its bothering you that bad.
If its happening that frequently (ever couple days), you could unhook the powerline for the time being and see if the problem resolves. If it does, it doesn't mean its the powerline, it just means something is bleeding over into the dsl from the wiring structure in your house. it could be a worn cord, a bad ground on the dsl interface, or something else within your house. Basically anything within your house that uses electricity can cause issues for dsl if wired wrong. If the cable runs next to a microwave outlet, it could cause problems. If the cable is running next to speaker wires, I've read of issues. Another thing to check is the lights. I've read of halogen or fluorescent lights putting feedback into lines that causes issues. it potentially could be them.
Another potential troubleshooting would be to relocate the router to a different dsl access in the house (if there is one). Or to rule out wiring within the walls creating the problem, run a new wire (for testing) from the box into the house and see how it works. A dedicated line ran from your box to the modem is one of the best ways to help rule out interference.
something to do is keep track of whats running/in use whenever it happens. If it was the powerline device adding interference, you'd expect the problem to crop up everytime it was used and not just randomly.
I wish you luck with this as it could be very trial and error to figure out whats causing the issue.
Thanks for youre response. I will have to troubleshoot the problem.
Its gonna take some time.
I also have a new package of the PL1000 V2 im using V1 now. Maybe V2 will work better, its also an option to test this out.
I hope it helps for you but I doubt the issue is from the powerline devices themselves or it'd happen all the time when they wre in use. Not just randomly.