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PLP1200 Worked Perfect for One Day
Just set this up yesterday. Router is on main floor of our home and the laptop connected to the receiver via ethernet is on second floor. Set it up and had it working all day yesterday with no issu...
I was on the phone with Netgear tech support for about 1.5 hours yesterday and again today and still not working. So my solution is to return the Netgear product and buy a t-link because I have wasted enough time on this thing and it's clear that support has no clue -- for some reason they refuse to believe the unit itself might be defective
It could be that the plugs were faulty and died overnight, but another possibility is that the things went into "sleep mode". (Apparently they ship them with that turned on by default.) But a reset should have woken them up.
How can one disable the sleep mode on these things?
Its terrible that there is no web-access (using their IP addresses) to configurations of these units...
I was on the phone with Netgear tech support for about 1.5 hours yesterday and again today and still not working. So my solution is to return the Netgear product and buy a t-link because I have wasted enough time on this thing and it's clear that support has no clue -- for some reason they refuse to believe the unit itself might be defective
alokeprasad wrote:
How can one disable the sleep mode on these things?
Netgear stopped providing control software some time ago. But you can use the software that supports other brands. You can also do it with the Netgear desktop genie for your operating system.
Powerline Network Map
Right click your device and see the controls
alokeprasad wrote:
Its terrible that there is no web-access (using their IP addresses) to configurations of these units...
As I tried to explain earlier, there is no IP address that you can access. That's not how powerline works.
Thx.
Where can I get the latest Genie for Windows from a Netgear site?
Sorry, I should have put it in. Netgear hides it pretty well.
If you want the desktop genie for Windows start here:
genie Landing Page | Apps | Discover | Home | NETGEAR
You may have to dismiss an annoying pop-up that tries to push a mobile app down your throat.