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Forum Discussion
JaggedMac
Apr 29, 2021Guide
PLP2000 + Wireless access point to cover dead zone
I have to explain my environment a bit. I'm in an apartment where the Internet access point is near the entrance at one end of the apartment, but my office (where I really need it) is in a bedroom at...
- May 08, 2021
The orbi devices do support both wired and wireless backhaul connections. And they can use both at the same time. I have some using wireless and some using the wired backhaul.
JaggedMac
May 07, 2021Guide
michaelkenward , you are correct that Daisy Chaining is what I want. I want the bedroom to use the base as it's source, and I want the office to use the bedroom as it's source. If the office uses the base as it's source, I'm no better off than I was with just the router, as the office still gets a crappy signal. The TP-link won't do that, although they say it may in a future firmware.
Sorry, I definitely am not a network specialist. Just know enough to be dangerous. The guy at the store told me an access point would be useless due to the network id being different. However, based on your message, it sounds like it would work fine. Here was the major problem I had when I installed the TP-link mesh. I have a smart TV, Sonos Arc, and nVidia Shield connected (hard wired) by ethernet to the main (ISP) router. When I set up the TP-link, my iPhone could no longer communicate with these devices to control them, as it was on the new wifi network and couldn't see them. I solved it by running a hard wire from the TP-link router to those devices. My assumption was that I would have the same problem with an access point. The wifi devices would be on one network, and the hard wired devices would be on another. Are you saying that there is a way to have them all connected to each other?
If the Orbi system can daisy chain, then that would likely work very well. However, if an access point can have the same SSID as the main router, that would be just as good. Basically, I have good speed (in the bedroom) half way to the office. I would somehow like to have the office connect to that (the bedroom) as it's wifi source instead of the main router. The wifi signal from the main router will just barely reach the office at 5ghz and is very slow.
So, am I correct that:
1) I could use the Orbi mesh system and just use wifi everywhere, along with the ethernet connections running from the Orbi base?
2) I could put an accesspoint in the bedroom, where the signal is strong, and then broadcast it so that the office could pick it up. I could make the SSID on the accesspoint the same as the main (ISP) router so that all devices could communicate?
plemans
May 08, 2021Guru - Experienced User
The orbi devices do support both wired and wireless backhaul connections. And they can use both at the same time. I have some using wireless and some using the wired backhaul.
- plemansMay 08, 2021Guru - Experienced User
not sure what your current modem/gateway is so tough to tell exactly how you have to set it up.
The srk60 system is the pro system.
the consumer grade orbi is probably cheaper and is the same hardware wise. Its a different firmware version between the 2
- michaelkenwardMay 08, 2021Guru - Experienced User
JaggedMac wrote:
Would I want to replace my ISP router with the Orbi router, or would I just plug it in to the ISP router?
What is that ISP router?
I can't find any earlier mention of this. We should have asked.
If it is a combined modem/router and you don't want to replace it, you have two options:
- Put the modem/router into modem only (bridge) mode.
- Put the Orbi router into AP mode,
Not all modem/routers have an easily set up bridge mode. That's why it helps to give people the full details of what is on your network.
A router in AP mode disables some features, but it does not interfere with its ability to communicate with satellites. That is how I run an Orbi network. But you will then have to think about the wifi networks you create. I find it causes no problems, but from what you have said before I can't guarantee that something in there won't upset you.
- JaggedMacMay 08, 2021Guide
michaelkenward , the router provided by my ISP is an Arris NVG448BQ. I don't know much about it, other than that they recently replace my old one with it, and I definitely get much better speeds, now. I was under the impression that I have to use this router. Something to do with ISP setup.
- JaggedMacMay 08, 2021Guide
I should also mention that there is a separate box in front of it, which, I assume, is the modem.
- plemansMay 08, 2021Guru - Experienced User
I believe you can use it without the insight subscription but if you do want the features insight provides, it does cost yearly $
- JaggedMacMay 08, 2021Guide
oh, ok. I hadn't thought of that.
- JaggedMacMay 08, 2021Guide
michaelkenward , I spoke with my ISP. I have two boxes. I thought the white one was the modem, and the black Arris one was the router. Turns out the white box is the ONT, and the black box is the modem AND router. Therefore, that box has to stay. However, they did say that it can be put in bridge mode if I get a static IP.
- michaelkenwardMay 08, 2021Guru - Experienced User
JaggedMac wrote:
I thought the white one was the modem, and the black Arris one was the router. Turns out the white box is the ONT, and the black box is the modem AND router. Therefore, that box has to stay. However, they did say that it can be put in bridge mode if I get a static IP.
Not much of that makes sense to me.
An ONT is an optical network terminator/terminal.
An ONT gobbles up the input from a fibre connection and turns it into something that you can feed your network.
An ONT does not feed a modem. Modems are for cable and DSL services, not optical.
An ONT often just spits out Ethernet. But who knows, without any knowledge of what your ONT is?
How about looking at these boxes, reading the labels on them, and telling people here what they are.
Talk of "a static IP" is also puzzling. It usually has nothing to do with "bridge mode". That's something you do on the device.
Did you ever say who your ISP is? Many ISPs are ignorant beyond belief and have limited understanding of the devices that customers connect to their networks. That's why they like to blame customer equipment for any problems.
- michaelkenwardMay 08, 2021Guru - Experienced User
JaggedMac wrote:
...the router provided by my ISP is an Arris NVG448BQ.
It is router. Not a modem router.
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- JaggedMacMay 08, 2021Guide
michaelkenward , maybe I have one of those not-so-bright ISPs. I live in Saskatchewan, Canada, so we have our own provincial government ISP (SaskTel).
Here is the transcript from my chat with them:
2021/05/08, 12:41:26 CST Zachary Thank you, how can I assist you today?2021/05/08, 12:42:04 CST Sheldon Tanner I don't have a problem. I would like to install a mesh network in my home, and I'm just wondering if I can replace the existing SaskTel (Arris) router and connect my own router to the modem, or is it required?2021/05/08, 12:42:27 CST Zachary Oh I see, yes and no.2021/05/08, 12:42:48 CST Sheldon Tanner The other option was if I could put it into bridge mode.2021/05/08, 12:43:33 CST Zachary So typically you do need a Sasktel modem connected to authenticate with us, you can configure your modem after its authenticated to join the correct VLAN for our internet service, but thats not really supported by us.2021/05/08, 12:44:21 CST Zachary Other options are port bridging as you mentioned. But that does require you to setup a static IP address with us, which can be included on faster plans.2021/05/08, 12:44:45 CST Sheldon Tanner ok. I don't have a problem with that.2021/05/08, 12:45:08 CST Zachary For most customers just connecting your modem to one of the 4 ethernet ports should be more than enough, unless you are specifically looking to bypass the Sasktel equipments firewall.2021/05/08, 12:45:53 CST Sheldon Tanner No. I just thought that two routers back to back would cause problems. I'm assuming the white box is the modem and the black Arris box is the router?2021/05/08, 12:46:38 CST Zachary The white box is the "ONT" or optical network terminal, it translates the fiber optic light signal into an electrical one modems will understand.2021/05/08, 12:47:07 CST Sheldon Tanner Oh, ok. so the other box is the modem AND the router.2021/05/08, 12:47:34 CST Zachary Correct, the white box only knows HOW to send the signal, the black on makes the decision on WHERE to send it2021/05/08, 12:48:06 CST Sheldon Tanner But you think it is possible to bridge that box, or even just connect directly to it?2021/05/08, 12:48:53 CST Zachary Yes, it can be done if you have some knowledge-able networking experience. But we do not support that at sasktel, or help you configure it.2021/05/08, 12:49:31 CST Zachary We can help bridging the modem, but before we take those steps you will need to speak with our sales team to configure an static IP address2021/05/08, 12:50:54 CST Sheldon Tanner ok. Well, I'll maybe do that, anyways (the static IP), as it has other advantages. I'm wondering if I can just covert the mesh router to be an access point, and then just connect it to the Arris router, without having to bridge.2021/05/08, 12:52:01 CST Zachary if you have compatible equipment it could work, but unfortunatly we do not have a list of what equipment does work with the NVG's HNC function for facilitating amesh - JaggedMacMay 08, 2021Guide
- JaggedMacMay 08, 2021Guide
- JaggedMacMay 08, 2021Guide
Sorry. Tried to post photos of the labels, but they don't show up.
The one box is an ARRIS NVG448BQ
The other is a NOKIA G-240G-A
- michaelkenwardMay 09, 2021Guru - Experienced User
JaggedMac wrote:
Sorry. Tried to post photos of the labels, but they don't show up.
The one box is an ARRIS NVG448BQ
The other is a NOKIA G-240G-A
This might be interesting.
Solved: Re: ONT vs Modem - TELUS Neighbourhood
Note these two quotes:
Of course, a Modulator/demodulator behind a FTTP ONT is a nonsensical thing.
To answer your question about the modem, the telus provide device is a combined dsl modem and WiFi router. The dsl component is not used in a fiber connection.
These support earlier comments.
Unless you are in something odd, your ISP's reference to needing a modem is bilge.
If they have supplied you with a modem/router, as the second quote suggests, it is not active.
You should be able to tel;l that by looking at where it plugs into your ONT. If it is to the Internet socket on the "modem", then all that it does is act as a router.
If it is the red ONT port, and not the green DSL port, then any talk of "bridge mode" is irrelevant. That is to bypass the router bit and use it as "modem only". But you aren't using the modem bit. I don't know why SaskTel even mentioned it.
You can then, in theory at least, replace that box with any router.
But for that to work you need to know how to get that router to talk to the ISP's Internet service. The login regime and the details for for various buried settings.
It may be that SaskTel simply does not allow third party routers. It can check the MAC address of any devices you try to connect and if the ISP doesn't like what it sees it will tell the router to "go away".
SaskTel's support site is remarkably thin on useful details. Looks like a tinpot outfit. Its support section has just two articles on "router".
No sign of a user self-support forum, the equivalent of this place. Maybe you know someone local who has tried using third party hardware.
If the worst comes to the worst, out anything you buy into AP m,ode and away you go. This leaves the possibility of wifi chaos, Unfortunately, the manuals I have seen for the ARRIS NVG448BQ are pathetically thin on details.
The ARRIS doesn't seem to have a button to turn off the wifi. If you had an Orbi system, it should come with better wifi than you have now. Disabling the existing wifi would be my choice. I do that with my router even though it is reasonably food in its own right.
- michaelkenwardMay 09, 2021Guru - Experienced User
JaggedMac wrote:
michaelkenward , maybe I have one of those not-so-bright ISPs. I live in Saskatchewan, Canada, so we have our own provincial government ISP (SaskTel).
Here is the transcript from my chat with them:
2021/05/08, 12:41:26 CST Zachary Thank you, how can I assist you today?2021/05/08, 12:42:04 CST Sheldon Tanner I don't have a problem. I would like to install a mesh network in my home, and I'm just wondering if I can replace the existing SaskTel (Arris) router and connect my own router to the modem, or is it required?2021/05/08, 12:42:27 CST Zachary Oh I see, yes and no.2021/05/08, 12:42:48 CST Sheldon Tanner The other option was if I could put it into bridge mode.2021/05/08, 12:43:33 CST Zachary So typically you do need a Sasktel modem connected to authenticate with us, you can configure your modem after its authenticated to join the correct VLAN for our internet service, but thats not really supported by us.Not if you are using a "modem". The ONT is something else.2021/05/08, 12:44:21 CST Zachary Other options are port bridging as you mentioned. But that does require you to setup a static IP address with us, which can be included on faster plans.Maybe they have a different idea of what "bridging means". That is easily done, The term gets used in many ways. But this is not the same as modem bridging.2021/05/08, 12:44:45 CST Sheldon Tanner ok. I don't have a problem with that.2021/05/08, 12:45:08 CST Zachary For most customers just connecting your modem to one of the 4 ethernet ports should be more than enough, unless you are specifically looking to bypass the Sasktel equipments firewall.This doesn't make much sense. If the "firewall" is in the Arris box, then it won't be any better than you'll get with a Netgear router.2021/05/08, 12:45:53 CST Sheldon Tanner No. I just thought that two routers back to back would cause problems. I'm assuming the white box is the modem and the black Arris box is the router?2021/05/08, 12:46:38 CST Zachary The white box is the "ONT" or optical network terminal, it translates the fiber optic light signal into an electrical one modems will understand.This is piffle. The ONT does not create signal for a "modem". A modem creates a signal that works with a router. So does the ONT.2021/05/08, 12:47:07 CST Sheldon Tanner Oh, ok. so the other box is the modem AND the router.Yes. but connecting to an ONT means that the modem bit is redundant.2021/05/08, 12:47:34 CST Zachary Correct, the white box only knows HOW to send the signal, the black on makes the decision on WHERE to send itThat describes a router, not a modem.2021/05/08, 12:48:06 CST Sheldon Tanner But you think it is possible to bridge that box, or even just connect directly to it?2021/05/08, 12:48:53 CST Zachary Yes, it can be done if you have some knowledge-able networking experience. But we do not support that at sasktel, or help you configure it.No, you do not "bridge" the modem/router.2021/05/08, 12:49:31 CST Zachary We can help bridging the modem, but before we take those steps you will need to speak with our sales team to configure an static IP addressThis should not be necessary, but as long as it costs nothing, it could be useful.2021/05/08, 12:50:54 CST Sheldon Tanner ok. Well, I'll maybe do that, anyways (the static IP), as it has other advantages. I'm wondering if I can just covert the mesh router to be an access point, and then just connect it to the Arris router, without having to bridge.2021/05/08, 12:52:01 CST Zachary if you have compatible equipment it could work, but unfortunatly we do not have a list of what equipment does work with the NVG's HNC function for facilitating ameshThat is easy to understand. There are just so many bits of kit out there that even the biggest ISPs have a hard time keeping up with all the devices out there. The point is that they should be able to provide generic advice that lets users connect anything to the network.Unfortunately, I can't find any other messages here from people trying to set up a device on SaskTel. That's rare. Even the smallest ISPs usually get a few mentions.
- JaggedMacMay 19, 2021Guide
michaelkenward and plemans , I have solved the problem. I bought the Orbi Pro system on sale for half price, put the router on the wall by my modem, and the satellite on the wall down in my office. I'm now getting a solid 300 Mbps internet in every room in my apartment. Since it has lots of ethernet outs, all my hardwired devices are on the same network. Works perfectly! Thanks for all your help.
- michaelkenwardMay 19, 2021Guru - Experienced User
After all the work you have put into this, that is excellent news. Well done and thanks for reporting back. You may have saved hours of effort for some other poor soul.