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GrantL's avatar
GrantL
Follower
Dec 10, 2020

PLP2000 "doesn't have a valid IP configuration"

On Tuesday evening, I set up the PLP2000s (two - one connected to the modem and one connected to my computer with CAT5e; note that my computer does not have a ethernet port soI have to use an adapter that connects with the computer's USB C port) as per the instructions and had all three lights showing green, however, there was no internet connection. 

When I ran the troubleshooter, the message was "Ethernet 4 doesn't have a valid IP configuration".  I rebooted the modem (Technicolor DPC3848V) - that did not work.  I did a factory reset - that did not work.  I tried to set up the IP address manually - that did not work.  At some point while I was shooting in the dark - it started to work....!  Damn'd if I could remember what I did.  The next morning all was good and I was able to work without being interrupted by dropped wifi signals for the first time I months.  Whoo hoo!  But then this morning, when I booted up for the day, it would not connect.  When I ran the troubleshooter, I once again got the "doesn't have a valid IP configuration" message.  Today, I tried everything I could find on the internet - nada.  

Do any of you have suggestions?  Something that needs resetting on the modem?  Something I need to do with the Windows configuration?  Ditch the PLP2000s and run a very long ethernet cable through my house for everyone to trip on and the cats to chew?  I'm problem solved out....

 

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    GrantL wrote:

    When I ran the troubleshooter, the message was "Ethernet 4 doesn't have a valid IP configuration". 


    The PLP2000 system is effectively a bit of wire. Plugs are just the exit and entry points that connect other LAN devices to your mains circuit.

     

    Plugs do not have, or control, anything in the way of IP addresses.

     

    The error you see looks like something in Windows. (You don't say what this troubleshooter runs on.) That is where I would look for solutions.

     

    My  guess is that to has something to do with this unnamed USB adapter.

     

    One way to troubleshoot this would be to test it without the plugs in place.

     

    You say that you have a Technicolor DPC3848V but you describe it as a "modem". I can't find a definitive description of this thing anywhere, but I assume that it is a modem/router.