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Forum Discussion
cdxliv
Jul 01, 2025Aspirant
PLP2000 stopped working after power outage
My PLP2000 stopped working after a power outage. All lights are on and green, network displays unknown and no internet, unable to even access router at default gateway. Windows shows invalid ip ...
michaelkenward
Jul 02, 2025Guru - Experienced User
cdxliv wrote:I would like to know if there's anyway of manually updating the firmware
There is no firmware on standard PL plugs. It is on the PLW wifi plugs.
cdxliv wrote:unable to even access router at default gateway
Is this using the PL connections? Can you access the router without PL?
cdxliv wrote:netgear powerline adapter utility
What is that? Netgear stopped supplying its own powerline utility some time ago.
Other brands of PL devices do have utilities that use the same standard for the chips and stuff.
cdxliv wrote:My PLP2000 stopped working after a power outage.
What caused the power outage? If it was a storm, lightning is very good at breaking electronic kit.
Just another user with time on their hands.
cdxliv
Jul 02, 2025Aspirant
Default gateway not accessible through PL connection, router is functioning perfectly. Netgear has an outdated utility called powerline universal utility that identifies and allows manual changing of the encryption key. Power outage was caused by a blown transformer in the neighborhood.
I guess it's just dead.
- michaelkenwardJul 02, 2025Guru - Experienced User
cdxliv wrote:
Power outage was caused by a blown transformer in the neighborhood.
A great way to send voltage spikes down the power network.
cdxliv wrote:
Netgear has an outdated utility called powerline universal utility that identifies and allows manual changing of the encryption key.
I have used that in the past.
You can do the same thing if you can lay your hands on another useful utility that Netgear has tried to kill off.
genie | Product | Support | NETGEAR
It has a useful Network Map, with a separate "button" to show Powerline devices.
Right click on the plug and you'll see a set of options.
If Netgear can't find the plugs, that may be another clue.
Just another user with time on their hands.