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PLW1000V2 SETUP - PASSWORD CHANGE
I have a fully functional home network. I use a Motorola Arras cable modem / router which provides my access to the web. I have no problem accessing that device with my Android or laptop. I also have...
The wifi app I have been referring to is my&wifiext.&et. When I first put that in the body of my text it generated an error message that said T"he message body contains my$wifiext.&et, which is not permitted in this community. Please remove this content before sending your post.". I have finally gotten into the configuration. I reset the PLW1000 to factory settings and installed from scratch. I had to use my old xP notebook and cabled from it to the adapter. I looked at a support document from when I first bought the devices and it said to use the ip address of the adapter rather than mywifiext in the browser. Using the ip address gave back "couldn't locate address" but mywifiext did come up and using admin/password finally gave me Genie. I tried that same thing with my Win 10 laptop and it failed. So to recap, I must have changed one of the access point SSID's to Babylon_6 when I set it up originally. The reset deleted Babylon_6 but it looks like I can change the access point names and passwords using Genie . At this point I don't see that is necessary. My two PLW's just connect to one Ring device each and the password for that is good enough for government work.
Just a note, that old XP computer was hardly ever used so any cache's were pretty much empty. It ran Internet Explorer dark ages version and the wireless and network setups were also stone age.
Thanks for the reply. Please excuse if I use wrong termanology. Not a wireless guy.
Let's start from scratch. What is not working is the Quick Start instructions under "Customize Your Network Settting." Since this Community will not allow me to use the name of the app in the instructions I will call it TheAPP. I will use the actual name of my nets and components. My cable router wifi modem has the SSID of Klingon Home World. The PLW1000v2 is NETGEAR45-5G_EXT and the accesspoint on that device is Babylon_6. All three of these items can be seen on my wireless capable laptop, Galaxy J7, and an older Win XT notebook. I can commect to all of them EXCEPT Babylon_6 because I have forgotten the password. I had to use PowerLINE adapters to set up my Ring units because of distance issues. Ring is totally operational as is a second PL1000v2 which I have a ROKU device attached to in a distant bedroom. Ring connects to the Babylon_6. The primary PL1000v2 is attached directly to the router by cable and plugged into the wall. BOTTOM LINE is EVERYTHING WORKS, except I CAN NOT CHANGE THE PASSWORD TO Babylon_6 following the directions.
Proceedure. I move the PLW1000v2 so that it is plugged into the wall less than 6 ft from both the router and the primary PL1000v2. I have also tried to use Galaxy and laptop near to the permanent location of the PLW1000v2. I have successfully connected to NETGEAR45-5G_EXT with each of my wireless capable devices. I have even tried to cable to it with those devices. The instructions say to go to a browser and bring up TheAPP. On numerous tries TheAPP will not connect. My non-wireless desktop will hit it but the message I receive is the desktop is not connected to the wireless network (NETGEAR45-5G_EXT). The messages I receive on the wireless devices is something like it is refusing connection.
I have also tried Genie and Orbi with no success.
I still find it hard to understand what is happening here. At first we had very little information, now we have a pile of details, but most of it is probably irrelevant.
Is this the problem?
oldbutnotdead wrote:
I can commect to all of them EXCEPT Babylon_6 because I have forgotten the password.
You can see the SSID Babylon_6 bit can't connect to it? Is that the SSID fo the PLW1000V2?
If it is a forgotten password, then reset the wifi device and set it up again from scratch.
The quick start guide tells you how to do that.
This bit is also not clear.
oldbutnotdead wrote:
Let's start from scratch. What is not working is the Quick Start instructions under "Customize Your Network Settting."
Again "not working" is little help when trying to understand the problem.
What happens when you try?
Here's an other puzzling bit:
oldbutnotdead wrote:
Since this Community will not allow me to use the name of the app in the instructions I will call it TheAPP.
What is this TheAPP?
The quick start guide tells you to use a web browser.
oldbutnotdead wrote:
My non-wireless desktop will hit it but the message I receive is the desktop is not connected to the wireless network (NETGEAR45-5G_EXT). The messages I receive on the wireless devices is something like it is refusing connection.
That does not look like a problem with the wifi source, but with your wireless devices.
Setting it up from scratch is most likely the solution. On page 11 of the Quick Start guide is "Customize Your Network Settings". You are supposed to open "www" "my" "wifiext" dot net. That is the app I'm referring to but when I put it down as a complete url THIS app generates an error message saying I am not allowed to put that in my text in this Community. I hope that is clear enough. When I say IT DOES NOT WORK, that should be crystal clear. The instruction say to navigage to the app and follow the directions. Well those instuctions fail when you attempt to connet to that url in two OS's and two computers, That kinda sorta means, it doesn't work as per the instructions provided by NETGEAR for the devicee install.
This AIN'T my first rodeo. I've been installing wired networks, servers, databases and hardware for over 30 years. Most of the time the instuctions work if you follow them correctly. If I am missing something, it is because there is something not being explained properly.
oldbutnotdead wrote:
When I say IT DOES NOT WORK, that should be crystal clear.
Not at all clear. Do the wheels fall off your car? Does the fridge door open?
oldbutnotdead wrote:
You are supposed to open "www" "my" "wifiext" dot net. That is the app I'm referring to but when I put it down as a complete url THIS app generates an error message saying I am not allowed to put that in my text in this Community.
You mean
You are entering it where?
What errors do you see?
Some browsers don't like that sort of address. But they usually throw up a meaningful error.
Sadly, I have never seen an error "IT DOES NOT WORK", especially in a browser. So I can only guess what you see.
oldbutnotdead wrote:
This AIN'T my first rodeo.
Really?
I see we are not getting anywhere. When these devices have to be replaced, it won't be with NETGEAR products. I'm not the only one who has experienced this issue. The only solution was to reset and start from scratch. Tried that but the hot spot SSID disappeared and the netext app still failed to execute the install. My 30 years of experience tells me that MyWiFiEXT has flawed code and/or bad installation documentation.
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