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Forum Discussion
Kenssonhs
Aug 08, 2023Aspirant
powerline 1000 ethernet connection suddenly can't get a network signal
So everything was working great...until it wasn't. I have four units plugged in to the mains in various locations. Suddenly, I can't get a network signal on my smart TV. I have changed nothing in ...
Kenssonhs
Aug 08, 2023Aspirant
Ethernet, and I meant to say "traffic, the term used on the Netgear troubleshooting webpage. I presume traffic means there is a signal transiting the cable, but no internet connection. Not sure what you mean by 'plugs.' All four adapters are plugged into the house mains.
michaelkenward
Aug 08, 2023Guru - Experienced User
Kenssonhs wrote:
Ethernet, and I meant to say "traffic, the term used on the Netgear troubleshooting webpage. I presume traffic means there is a signal transiting the cable, but no internet connection.
Traffic makes sense. And you are right, it does relate to a signal on the mains circuit, but that word usually means wifi, which is what you get with the powerline AP plugs.
Not sure what you mean by 'plugs.' All four adapters are plugged into the house mains.
Plugs are what you, and Netgear, call adapters. The things you plug into the mains.
Have you tried swapping the plugs around? No need to reset. Just swap the TV plug with one of the others on your network.
My experiences is that TV problems are generally down to the TV. That means running whatever network configuration routine it uses.
I rarely, if ever, have to reset plugs. It is usually just a case of turning them on and off and the network reconnects.
I assume that you have PL1000 adapters.
- KenssonhsAug 08, 2023Aspirant
Yep. Haven't tried swapping. They're not exactly located in convenient locations. I did try the TV reset process multiple times but to no avail. It's an old Samsung, but it was working almost perfectly until yesterday, when I first started having issues. I was getting occasional buffering for a few days prior - which was unusual, and the reason I switched from wifi to power adapters in the first place. Otherwise everything was good. I'll give the swapping idea a try.