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Forum Discussion
Powerline 2000 just died?
Hello, I bought the Netgear Powerline because of the weak signal to my room and honestly it was the best thing ever. My network speeds were the highest they have ever been. But randomly yesterday on...
itsHMG wrote:
...if I'm going to have to replace one or both every other month, I'll probably just search for a different alternative.
Does this mean that your plug died within months of purchase?
If so, it is under warranty. That's at least a year, even in the USA, more in countries that have decent consumer rights.
I still use plugs that I installed around five years ago. (Plugs bought in 2013 still work.) I usually pension them off before they die.
michaelkenward I bought mine at the end of Septemberof this year and it has already died on me. Its been just under two months. Like I said in the orginial post, I absolutely love the product, but it makes no sense to me that your's are working since 2013 and mine died in two months. I have no LED's lit up even when the unit is plugged into the wall. The thing must have died. Hopefully I can get a new one.
If it is that young, maybe take it back to the place that sold it to you. Failing that, then Netgear's warranty process is the way to go.
Have you tries swapping around the "failed" plug with the one connected to the router?
That would confirm that it is the plug that is dead.
It would also rule out the chance that your plug has gone into sleep mode. By default they can do that, and it can take some messing around to disable that option. (See earlier messages here.) A reset would be a good place to start on that front.