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Forum Discussion
Justine53
May 19, 2021Aspirant
Powerline AV500 connection problems
I have just updated my home router as the old one wasnt working. I've got the router up and running without any problems but the powerline adaptors won't reconnect (my wireless network on my laptop s...
- May 20, 2021
So, I have solved it! I had to connect a laptop to one of the adapters then it allowed me to copy the security info from the router over, and bingo, up and running. Problem is, most of my equipment is Mac, which doesn't have ethernet ports, so had to track down a laptop to use! Don't know how would have got it working otherwise! Thanks everyone for their input!
plemans
May 19, 2021Guru - Experienced User
I'm a bit confused.
1. what router did you buy?
2. did you use the same ssid (name) on the new router as the old?
3. what actual powerline device do you have?
4. You put the wireless network name is the same. Did you leave it from the old router? Are you using a powerline device with its own integrated wifi?
5. do devices hardwired into the powerline devices work?
Justine53
May 19, 2021Aspirant
Thanks for the quick reply. It's a virgin media one (so not sure what make) but I can connect wirelessly fine to the new router. I have got Powerline AV500 devices. I have connected one directly to the router, and two others in different rooms.
Initially I couldn't get my laptop / phone to find the extenders, but finally they have now appeared with the same name as the router (plus _ext on the end) but they don't accept the password when I try to connect to them
Devices hardwired into the extenders don't work.
- plemansMay 19, 2021Guru - Experienced User
there are powerline devices and powerline with built in wifi.
You still haven't put what versions you have? AV500 is a spec.
Did you set whatever random versions you have up using wps?
What virgin media router is it? (the label should have model number)