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jubli24's avatar
jubli24
Follower
Oct 02, 2023

Powerline AV500 keeps disconnecting me from my router?

As stated in the title, my powerline adapter keeps randomly disconnecting me from my router. Pulling it out the power outlet and plugging it back in fixes it. But sometimes only for 2-5 minutes before it happens again and that repeats itself a few times before it randomly works again. I can't find any solution. How can I fix this?

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User


    jubli24 wrote:

    I can't find any solution. How can I fix this?


    Has this just started happening?

     

    Powerline is affected by the quality of the mains circuit. Tried the plug in a different output?