NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jh321's avatar
jh321
Aspirant
Mar 28, 2019

Powerline AV500 Password Reset

I have a powerline AV 500 that works well, but I have lost the password.

 

Is there a way to get a reminder, or can you tell me how to reset please?

 

Thank you SO much!

 

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Assuming the product taged is correct - check the XAVB5001 Installation Guide.

     

    "Press the Factory Reset button for 1 second, then release to return the Powerline adapter to its factory default settings."

     

    Needless to say, you have to use the Security Button as documented to re-gain a secured powerline network.