NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jlittle's avatar
Jlittle
Aspirant
Mar 11, 2010

Powerline device not detected

I have a xav1004 and after installation...all LED's are on, I have connectivity but the utility keeps telling that there's no powerline device detected. Is there something else I should be doing?
jmizoguchi's avatar
jmizoguchi
Virtuoso
Mar 11, 2010
make both end of power line device is NOT hooked up surge protecter

test within same room

make you run utility behind the XAV1004