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Forum Discussion
PowerLINE Wifi 1000 password reset issues
I can't log back into my router after doing a factory reset. It will not recognise the password. I'm currently on Mac and can't try the windows software. I can't get help because my support expir...
Fixed.
I installed a network scanner on my iPad (Fing) to get the IP address of the WiFi access point. Then logged into that using the default username/password.
This was after leaving the device unplugged for a couple of days.
Hope this helps someone who is having same issues as I was.
If I didn't fix this myself I would be stuck with a paper weight. And the fact that there is no warranty coverage after 3 months is appalling. In future I will not be purchasing any more Netgear products.
Growl wrote:
And the fact that there is no warranty coverage after 3 months is appalling.
It would be appalling if it were true. It isn't.
The three months (90 days) applies to the free support. Warranties are at least a year, depending on where you are.
I purchased my device on March 7th this year, and after registering, it came up with the following:
Product Warranty Information
Product: PL1010v2Country of Purchase: JapanPurchased on: 2021-03-01Standard Product Warranty:Hardware Warranty: ExpiredPhone Support: ExpiredEmail Support: ExpiredChat Support: ExpiredPower Supply Warranty: ExpiredAccessories Warranty: ExpiredI bought it from Amazon.com and shipped it to Japan but that shouldn't limit my warranty ans I can happily post it back to the states. I also attached the Amazon receipt for my registration but that has made no difference.Anyways attached a screenshot of the above.
