NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PowerLINE Wifi 1000 password reset issues
I can't log back into my router after doing a factory reset. It will not recognise the password. I'm currently on Mac and can't try the windows software. I can't get help because my support expir...
Growl wrote:
And the fact that there is no warranty coverage after 3 months is appalling.
It would be appalling if it were true. It isn't.
The three months (90 days) applies to the free support. Warranties are at least a year, depending on where you are.
I purchased my device on March 7th this year, and after registering, it came up with the following:
Product Warranty Information
Product: PL1010v2
Country of Purchase: Japan
Purchased on: 2021-03-01
Standard Product Warranty:
Hardware Warranty: Expired
Phone Support: Expired
Email Support: Expired
Chat Support: Expired
Power Supply Warranty: Expired
Accessories Warranty: Expired
I bought it from Amazon.com and shipped it to Japan but that shouldn't limit my warranty ans I can happily post it back to the states. I also attached the Amazon receipt for my registration but that has made no difference.
Anyways attached a screenshot of the above.
