NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rc51
Nov 04, 2023Aspirant
PowerLINE WiFi 1000 (PLW 1000) bought second hand
I have bought a second hand Powerline WiFi 1000….I am not sure if I am entitled to any sort of support but my thinking is….if I don’t ask I will never know. Anyway, here goes. The item is as new an...
- Nov 05, 2023
rc51 wrote:
that’s why we have passwords so someone cannot do what I am trying to do.
The Factory Reset button is on the bottom. See page 7 of the user manual.
Page 14 describes using the reset button.
Anyone who has physical access to an electronic device can reset it to factory specifications and erase all passwords and configurations. Passwords can prevent access to information. They cannot prevent someone from reusing a device with new passwords.
CrimpOn
Nov 04, 2023Guru - Experienced User
rc51 wrote:
I have bought a second hand Power Line WiFi 1000….I am not sure if I am entitled to any sort of support
Netgear provides 90 days of 'complimentary support' for products purchased new from an authorized Netgear reseller. So, second hand = "no Netgear support". (Which is why people come to user forums.)
There are several models of PowerLine. Enter the exact model number from the product label (often on the back) into the search box on this web page:
https://www.netgear.com/support/
The User Guide should explain how to log into the Power Line WiFi.
Sound to me like "it works".
CrimpOn
Nov 04, 2023Guru - Experienced User
Here's the manual:
https://www.downloads.netgear.com/files/GDC/PL1000/Powerline_UM_EN.pdf
- rc51Nov 05, 2023Aspirant
Many thanks for info CrimpOn. Looked into user manuals and they aren’t going to cover my situation. I guess I am looking for some way to reset everything and, thinking about it, that’s why we have passwords so someone cannot do what I am trying to do. I think I am on a loser. Thanks for your input anyway.
- CrimpOnNov 05, 2023Guru - Experienced UserLook up reset in the manual
- CrimpOnNov 05, 2023Guru - Experienced User
rc51 wrote:
that’s why we have passwords so someone cannot do what I am trying to do.
The Factory Reset button is on the bottom. See page 7 of the user manual.
Page 14 describes using the reset button.
Anyone who has physical access to an electronic device can reset it to factory specifications and erase all passwords and configurations. Passwords can prevent access to information. They cannot prevent someone from reusing a device with new passwords.
- rc51Nov 06, 2023Aspirant
Thanks to all. With your support and assistance, and switching on my aging grey matter, I have achieved success.