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Forum Discussion
andydrew
Feb 25, 2009Aspirant
XAV101 - problem after firmware update
I have two XAV101's. They were working fine when installed out of the box. But I wanted to set up the network security and I couldn't seem to get that to work with the buttons, so I installed the Co...
jtrosky
Apr 29, 2009Star
Dooku wrote:
When you are using the Intellion utility you are effectively downgrading the XAV101 to an older firmware, so please go ahead and use the utility to update the units and see if the units work properly once you try to actually use the network connection.
Just because a firmware is newer, doesn't mean that it is better. I believe that all of the Netgear firmware comes from Intellion (you can probably get the same version or newer on the Intellion site).
All I know is that the Netgear firmware update failed and made my unit useless. Netgear support was completely useless. They would have had me RMA the unit which was not needed. The Intellion firmware allowed me to get my units operational very quickly and they have been more stable with the Intellion firmware. Like I said above - while I'm sure you can get the newer firmware from Intellion as well, just because it's newer doesn't mean it's better!
I would never go back to Netgear firmware now, since they are just a "middleman" between Intellion and the device. Plus, support is virtually non-existent if you have an issue with the Netgear firmware.
Just my opinion, of course!