Forum Discussion

Follower

Apr 01, 2012

XAVB5601 problems

1. Why is there no support page for the XAV5601 (or the 2-kit, XAVB5601)?? 2. Just installed this kit. Speeds are good, connection is made around 350 Mbps according to the Powerline utility. BUT, ...

Patator100

Aspirant

Nov 30, 2015

Hello all

I do also have exactly the same issues as all of you.

I have 2 of these adapters, same issue.

When I replace the adaptapers, on the same power socket (I've tried other socket also), with one of Devolo AV500+ or Netgear XAV5501, no issue at all.

Have you found a solution to fix these consistent drops ?

I found a link to dowload the firmware, but the Neatgear team "forgot" to attach the file in the page !

XAV5601 Firmware Upgrade Utility 2.0.0.0:

http://kb.netgear.com/app/answers/detail/a_id/22061

thanks

JamesGL

NETGEAR Employee Retired

Dec 01, 2015

Hi Patator100,

You may check the page of XAV5601 for the utility. If it works well with other powerline, it might be the device is defective. You may check the store for replacement or check with support team if your device is still within warranty.

http://downloadcenter.netgear.com/en/product/XAV5601#searchResults