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Forum Discussion

KekMeister's avatar
KekMeister
Aspirant
Mar 27, 2019

A6210 Drivers continously crashing every 30-60 mins

Hello, I've owned the A6210 Wifi adapter for almost a year now and it's ALWAYS had the issue of dropped connections every so often with standard Netgear drivers. Right now, I use the standard Micro...
KekMeister's avatar
KekMeister
Aspirant
Apr 03, 2019

Don't take this as a rude message but as a complaint.

Netgear aren't the best at technical support. Linking me to a page that suggests turning off an option that my device doesn't even have!! 

And I'm not joking when I say I've tried EVERYTHING over the course most of a year (about 10 months).

Please provide sufficient help instead of links to articles that nobody finds useful.

I don't mean to be rude but it's highly frustrating when I don't recieve the correct help I ask for. I've seen this pattern across the forums on Netgear.

  • KekMeister's avatar
    KekMeister
    Aspirant
    Apr 15, 2019

    I'm still waiting for a proper response.

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Apr 17, 2019

    Hi KekMeister

     

    We appreciate this kind of feedback as this will help us improve our products and services. I have provided that KB link before to a community member and it resolved the issue. 

     

    We would like to look into this issue. If you are willing to work with support on the issue, please let me know and I will PM you requesting for more information. 

     

    Regards, 
    Blanca 
    Community Team