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Forum Discussion
KekMeister
Mar 27, 2019Aspirant
A6210 Drivers continously crashing every 30-60 mins
Hello, I've owned the A6210 Wifi adapter for almost a year now and it's ALWAYS had the issue of dropped connections every so often with standard Netgear drivers.
Right now, I use the standard Micro...
Blanca_O
Apr 02, 2019NETGEAR Employee Retired
Hi KekMeister
Welcome to NETGEAR Community!
Try performing the troubleshooting steps here: https://kb.netgear.com/23352/
Regards,
Blanca
Community Team
KekMeister
Apr 03, 2019Aspirant
Don't take this as a rude message but as a complaint.
Netgear aren't the best at technical support. Linking me to a page that suggests turning off an option that my device doesn't even have!!
And I'm not joking when I say I've tried EVERYTHING over the course most of a year (about 10 months).
Please provide sufficient help instead of links to articles that nobody finds useful.
I don't mean to be rude but it's highly frustrating when I don't recieve the correct help I ask for. I've seen this pattern across the forums on Netgear.
- KekMeisterApr 15, 2019Aspirant
I'm still waiting for a proper response.
- Blanca_OApr 17, 2019NETGEAR Employee Retired
Hi KekMeister
We appreciate this kind of feedback as this will help us improve our products and services. I have provided that KB link before to a community member and it resolved the issue.
We would like to look into this issue. If you are willing to work with support on the issue, please let me know and I will PM you requesting for more information.
Regards,
Blanca
Community Team