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Forum Discussion
A6210 keeps disconnecting
Hello, I bought the A6210 WiFi USB adapter adapter some time ago (a couple of months) and at first I wasn't having any problems but soon after it keeps disconnecting from my computer. In a day someti...
I've been dealing with this issue for a couple of days and I think I've found a couple of ways to fix it. I haven't had any disconnections in the past few days since I tried these solutions.
First Method:
1. Go to Device Manager.
2. Click on "Network adapters".
3. Right-click on your network adapter and select "Properties".
4. Go to the "Advanced" tab.
5. Find "Max USB Speed" in the list of properties.
6. From the dropdown menu on the right, select "USB 3.0".
7. Make sure your device is plugged into a USB 3.0 slot.
8. Check in "Bluetooth & other devices" in Windows settings to see if it says "Connect to USB
3.0".
Second Method:
1. Press the Windows key and type "Services".
2. Right-click on "Services" and select "Run as administrator".
3. In the Services window, scroll or press 'n' on your keyboard to find "NetgearSwitchUSB".
4. Right-click on "NetgearSwitchUSB" and select "Properties".
5. In the "General" tab, find "Startup type" in the dropdown menu and select "Disabled".
6. Click "Apply" and then "OK".
Whenever I use my computer for the day, I turn it on and connect it with the Netgear Genei software.
Once it's connected, I restart my computer and it doesn't disconnect for the whole day.
I hope these steps help fix the issue for everyone.
Excellent advice. I would also throw in the other USB property.
Disable the ability in Windows to Turn off power to the adapter.
Wifi adapter properties