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Forum Discussion
daniel_rydell
May 29, 2019Aspirant
A6210 Wireless Adapter Keeps Uninstalling
So. I'm out of options, and I'm pretty much out of time. I have an A6210. I've never had any issues with it. All of the sudden, it's randomly losing its connection to my computer. Not the interne...
daniel_rydell
May 29, 2019Aspirant
May I know if you already tried to uninstall and reinstall the driver? If not, please do so and install the latest driver 1.0.0.39 https://kb.netgear.com/000058840/A6210-Software-Version-1-0-0-39
Have already done so, had the most up to date driver, still occurred.
Did you try connecting the adapter to a different USB port?
Four different USB ports. Same problem.
How often does the issue re-occur?
Every few minutes. Only way to correct it is to restart the computer.
We suggest to do the following steps: Go to Control Panel > Hardware and Sounds > Power options > Change plan settings > USB Settings > USB selective suspend settings > set it to 'Disabled'
Did that last night, no difference made.
Blanca_O
May 30, 2019NETGEAR Employee Retired
Our support team is looking into this issue and would like to work with you. Please check you inbox.
Regards,
Blanca
Community Team