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Forum Discussion
A6210 Wireless Adapter Keeps Uninstalling
So. I'm out of options, and I'm pretty much out of time. I have an A6210. I've never had any issues with it. All of the sudden, it's randomly losing its connection to my computer. Not the interne...
May I know if you already tried to uninstall and reinstall the driver? If not, please do so and install the latest driver 1.0.0.39 https://kb.netgear.com/000058840/A6210-Software-Version-1-0-0-39
Have already done so, had the most up to date driver, still occurred.
Did you try connecting the adapter to a different USB port?
Four different USB ports. Same problem.
How often does the issue re-occur?
Every few minutes. Only way to correct it is to restart the computer.
We suggest to do the following steps: Go to Control Panel > Hardware and Sounds > Power options > Change plan settings > USB Settings > USB selective suspend settings > set it to 'Disabled'
Did that last night, no difference made.
Our support team is looking into this issue and would like to work with you. Please check you inbox.
Regards,
Blanca
Community Team