NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
A7000 / Xfinity model TECHNICOLOR CGM4140COM
Received a new modem from comcast (TECHNICOLOR CGM4140COM). My A7000 doesnt seem to want to connect. The NetGear Genie shows connected, however my Windows Network Connections shows as "identifying"...
pmc3944 wrote:
however my Windows Network Connections shows as "identifying" for a long time, the goes to "unknown network".
Looks like Windows does not like your "new" network
Have you tried running the network troubleshooter in Windows?
Maybe you need to tell Windows that you are on a "private network".
- Network and Internet settings
- Network Status
- Change Connection Properties
- Network Profile
- Private