NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

miggity's avatar
miggity
Aspirant
Sep 08, 2020

A7000 cant connect to 5g network

I just got this wifi adapter this new wifi adapter. I have spent nearly 6 hours connected to the 5g network and had a consistent 115 mbps download speed. All the sudden my internet was extremely slow...
plemans's avatar
plemans
Guru - Experienced User
Oct 05, 2020

Are you using this on windows or mac? 

miggity's avatar
miggity
Aspirant
Oct 05, 2020

I have Windows 10

  • plemans's avatar
    plemans
    Guru - Experienced User
    Oct 05, 2020

    have you tried completely uninstalling the netgear utility and driver and then reinstalling the stand-alone driver version? 

  • miggity's avatar
    miggity
    Aspirant
    Oct 05, 2020

    I only have the stand alone driver version because i read the other driver with the app gave people problems.

  • plemans's avatar
    plemans
    Guru - Experienced User
    Oct 05, 2020

    have you tried the wireless device in other devices or other usb ports?