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Forum Discussion
zlennyz
Apr 19, 2019Aspirant
A7000 has no IP address
I'm having a problem with connections to the internet. IPCONFIG does not show an IP address for the A7000. I am going to try a solution I saw in the community.
- Apr 22, 2019
Is your extender in your house or in your garage?
If the signal in your garage is to weak and your extender is plugged in there, it doesn't matter how great its broadcasting as it can't connect back to the router decent. That connection from your extender to your router is the important one.
You won't get an IP address for your A7000 if the extender doesn't have one to give out (it gets them from the router).
zlennyz
Apr 19, 2019Aspirant
This problem is on my computer in a stand alone garage. I have not done anything yet. I think it is the driver because the Genie will not access the internet either. I may troubleshoot it some today if I have time. First i thought it was the virus software blocking sites but changes some options did not help.
michaelkenward
Apr 19, 2019Guru - Experienced User
Start from basics. You won't get an IP address if your USB adapter does not connect to the wifi.
Have you got that far?
What does this mean?
zlennyz wrote:
This problem is on my computer in a stand alone garage.
What does that mean? What is the "stand alone garage"?
The USB adapter works on a Windows PC. Nothing else.
You can't plug the USB adapter into any USB slot and use it to deliver wifi.
- zlennyzApr 22, 2019Aspirant
My garage is not connected to my house. It is about 100 feet away. The signal from my router reaches the garage but is weak. the exe signal is stong 4 bars. I am using a Windows 10 computer. I am sure it will work on it. If I can't plug it into a usb port where do I plug it.
Also the Genie would not recognize a connection.
- plemansApr 22, 2019Guru - Experienced User
Is your extender in your house or in your garage?
If the signal in your garage is to weak and your extender is plugged in there, it doesn't matter how great its broadcasting as it can't connect back to the router decent. That connection from your extender to your router is the important one.
You won't get an IP address for your A7000 if the extender doesn't have one to give out (it gets them from the router).
- zlennyzApr 22, 2019Aspirant
I have it working. I went into the router and added it to the router. The signal reaches the garage okay. Faster than dial up. I can use the ext for other devices.