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Forum Discussion
macounwr
May 15, 2019Tutor
A7000 replacing D-Link DRS-250, need VPN link to Netgear FVS336G
A D-Link DRS-250 router I had at home, connecting via IPsec VPN to Netgear FVS336G at office, failed suddenly and totally last week. A quick trip to BestBuy, after a chat confirmed (wrongly) that the...
- May 17, 2019
What is it that you bought?
You have posted in the section for USB wifi devices, but you talk about routers.
AC1900 is not a Netgear model number. It is a label that Netgear, and others, attach to hardware to describe wifi speeds.
I know OpenVPN is a wrapper for SSL, question is, can it talk to the SSL of the FVS336G?Really? You lost me there.
michaelkenward
May 17, 2019Guru - Experienced User
What is it that you bought?
You have posted in the section for USB wifi devices, but you talk about routers.
AC1900 is not a Netgear model number. It is a label that Netgear, and others, attach to hardware to describe wifi speeds.
I know OpenVPN is a wrapper for SSL, question is, can it talk to the SSL of the FVS336G?
Really? You lost me there.
- macounwrMay 17, 2019Tutor
Excuuu.u.s.e. me.e.
What a useful, helpful response.
Here's a copy of an internet ad for the product in question:
Netgear AC1900 Nighthawk Dual-Band Cable Modem Router
You are right, A1900 was incorrect. I certainly can't expect the expert community to be able to figure out what I was referring to.
Happily, I no longer need help. I was able to determine on my own that the Netgear product can't do IPSec VPN,
I was also able to reset my D-Link DSR250 and get it back in service, so I will now return the AC1900
ffor refund, and stay with a product that can do the job.
Your response reassures me that I was right to look elsewhere, and not repeat the mistake of yet another Netgear product claimed to do something it actually can't do.
Keep up the good work.
Ciao
- michaelkenwardMay 17, 2019Guru - Experienced User
macounwr wrote:
Your response reassures me that I was right to look elsewhere, and not repeat the mistake of yet another Netgear product claimed to do something it actually can't do.
That's good. No more questions from someone who doesn't know how to describe something they have bought, or what they want it to do, let alone finding the right place to ask for help.
Good luck with whatever you end up buying. You may need it.
- macounwrMay 17, 2019Tutor
LOL.
A competent technician understands that 90% of success is understanding what the client needs, even if not perfectly described. Your self-satisfaction is quite revealing.
Fortunately, I am sufficiently knowledgeable to solve most problems without help, And when I hit a snag, I can find my way to competent support. Part of doing so is keeping an ongoing appreciation of products with good support. That is all the luck I need.
This experience has been valuable. Vendor/support list updated.
What's the saying, Fool me once, shame on you; fool me more than once, shame on me. I am not often fooled twice.
Bye-bye.