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Forum Discussion
Birdies
Dec 28, 2022Aspirant
A7000 Software not compatible with MacBook
I'm trying to load the software for the A7000 adapter and it crashes on the MacBook Pro. Is there a fix for this?
Birdies
Dec 28, 2022Aspirant
Yes, the installer crashes at the last few seconds of the install. Tried everything on the website, which is pretty lacking in any real solutions, and have a call into tech support. Thanks.
plemans
Dec 28, 2022Guru - Experienced User
Not sure how much movement you'll see as this has been going on for a while.
Macs change quite a bit between versions and it breaks compatibility. Makes it a challenge to keep install drivers updated.
- BirdiesJan 04, 2023AspirantTech support told me if your computer already has Wi-Fi regardless of its age or type the netgear adapter will not work. This is for macs and pc’s. Seems odd.
- michaelkenwardJan 04, 2023Guru - Experienced User
Birdies wrote:
Tech support told me if your computer already has Wi-Fi regardless of its age or type the netgear adapter will not work. This is for macs and pc’s. Seems odd.Odd, unbelievable and probably wrong. No one has complained about failures in Windows.
For a couple of years now people have complained that Netgear has not developed drivers for recent versions of MacOS. Now they have thrown in a new excuse.
- plemansJan 04, 2023Guru - Experienced User
Birdies wrote:
Tech support told me if your computer already has Wi-Fi regardless of its age or type the netgear adapter will not work. This is for macs and pc’s. Seems odd.Not sure about mac's but for windows thats a load of garbage. I have 2x wireless cards in my desktop right now for testing purposes. And I've had a built in on a laptop that I plugged a USB card into. With stock software, it doesn't allow "2x the speed" but you can have them both connected. It'll only use one at a time and revert to the other if one disconnects/is disabled.
- BirdiesJan 04, 2023AspirantFigured as much. He actually told me the only way to get faster speeds is to buy a new pc. And he was a supervisor. Wonder how the marketing department feels about that statement??