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Forum Discussion
Birdies
Dec 28, 2022Aspirant
A7000 Software not compatible with MacBook
I'm trying to load the software for the A7000 adapter and it crashes on the MacBook Pro. Is there a fix for this?
plemans
Jan 04, 2023Guru - Experienced User
Birdies wrote:
Tech support told me if your computer already has Wi-Fi regardless of its age or type the netgear adapter will not work. This is for macs and pc’s. Seems odd.
Not sure about mac's but for windows thats a load of garbage. I have 2x wireless cards in my desktop right now for testing purposes. And I've had a built in on a laptop that I plugged a USB card into. With stock software, it doesn't allow "2x the speed" but you can have them both connected. It'll only use one at a time and revert to the other if one disconnects/is disabled.
Birdies
Jan 04, 2023Aspirant
Figured as much. He actually told me the only way to get faster speeds is to buy a new pc. And he was a supervisor. Wonder how the marketing department feels about that statement??
- plemansJan 04, 2023Guru - Experienced User
Again, thats mac. Not sure about mac as I'm a windows guy.
Also, not sure if you actually talked to netgear support. Many people google for support and get scam/con sites. Netgear charges for support after 90 days so if it was a "free" call, I'd be suspicions of talking to netgear.
- BirdiesJan 04, 2023AspirantNope netgear. I was in the 90 day window. Pretty poor organization.
- michaelkenwardJan 04, 2023Guru - Experienced User
I get the impression that Netgear is abandoning the adapter market.
It certainly offers next to nothing in that category on its own retail site.