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Forum Discussion
VetRaptor
Apr 19, 2020Aspirant
A7000 WiFi adapter irregular speeds
I've looked through the forums already and I'm not sure what to do at this point. I've had the A7000 for a couple years now. We moved back home and just had them swap out internet router box due to...
plemans
Apr 19, 2020Guru - Experienced User
What router are you connected to?
Does it have smart connect or single ssid function?
Reason I mention this is it sounds like your going from connected to the 5ghz down to the 2.4ghz band. 2.4ghz is significantly slower.
- VetRaptorApr 19, 2020Aspirant
It's an all in one router/cable box from Altice. It's got what they call the smart wifi merging both 2.4 and 5Ghz into one. When I look at my Netgear genie I am connected to the 5Ghz band same with when I look at the router. It will tell you 2.4 or 5Ghz. The netgear genie says 289Mbps. Which is almost what I can get. My laptop is connected same way and is pulling 330Mbps. I had problem with my TP Link I was using, but Altice keeps saying how I can't hook that up.
- plemansApr 19, 2020Guru - Experienced User
VetRaptor wrote:It's an all in one router/cable box from Altice. It's got what they call the smart wifi merging both 2.4 and 5Ghz into one. When I look at my Netgear genie I am connected to the 5Ghz band same with when I look at the router. It will tell you 2.4 or 5Ghz. The netgear genie says 289Mbps. Which is almost what I can get. My laptop is connected same way and is pulling 330Mbps. I had problem with my TP Link I was using, but Altice keeps saying how I can't hook that up.
So routers that use band steering (single ssid/name) will move devices between 2.4ghz and 5ghz. Like I said 5ghz is significantly faster than 2.4ghz. Your low speeds aren't abnormal for 2.4ghz.
If your laptop isn't using much bandwidth and a different device is, it might drop the laptop down to 2.4ghz and the other device to 5ghz. many of them have a complex setup of how they determine which band to be on. It can be based on bandwidth needs, signal strength, wireless interference, etc.
If you don't want it this way, you need to disable the single ssid function and then you can choose which band to connect to.
I'm not sure what tp-link device you're using as tp-link makes many different types/models of devices.