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Forum Discussion
A7000 with the wrong region
Hi! I purchased a netgear a7000 from best buy canada (I am from canada). In the netgear genie program, I see the region as EUROPE. This is causing me a lot of issues. I cannot see my 5ghz wif...
Well thats weird.
The box states a7000-10000s, but I can't find any info on the unit itself.
The 'genie software' is the software downloaded from netgear. I searched for a7000 and downloaded the software for windows 10 there.
Thank you for your help
The box states a7000-10000s, but I can't find any info on the unit itself.
The 'genie software' is the software downloaded from netgear. I searched for a7000 and downloaded the software for windows 10 there.
Thank you for your help
jfrancoisricard wrote:
The box states a7000-10000s, but I can't find any info on the unit itself.
So it should be North American.
What leads you to believe that the adapter is on the wrong region?
You say that your 5 GHz network is on channel 157.
Maybe that is what you router is spitting out. The adapter will take its lead from that.
jfrancoisricard wrote:
The 'genie software' is the software downloaded from netgear. I searched for a7000 and downloaded the software for windows 10 there.
That software is not essential for using the adapter. Many people ignore it. They install the "standalone" drivers.
The A7000 is now getting old. So I wonder if Windows is the place to look for problems.