NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DavidCutler
Sep 04, 2018Follower
AC21000 wifi adapter software won't work
I'm running Win 10. When attempting to run the software, the adapter is not detected. When running the standalone, I am prompted more than once to insert the device followed but an installing query a...
- Sep 09, 2018
Hi DavidCutler,
Welcome to NETGEAR Community!
Try performing the troubleshooting steps here: https://kb.netgear.com/17/Troubleshooting-USB-adapter-not-detected
Regards,
Blanca
Community Team
Blanca_O
Sep 09, 2018NETGEAR Employee Retired
Hi DavidCutler,
Welcome to NETGEAR Community!
Try performing the troubleshooting steps here: https://kb.netgear.com/17/Troubleshooting-USB-adapter-not-detected
Regards,
Blanca
Community Team
- Blanca_OSep 13, 2018NETGEAR Employee Retired
Hi DavidCutler,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team