Windows 11

Have gigabit internet through Comcast. Purchased a Netgear CAX30 nighthawk router and was getting 200-300Mb with a "generic" AX adapter. I picked up the AXE3000 and was getting great speeds upwards of 600-800Mb.

The problem is that the adapter will seem to frequently lose connection to the router intermittently. In most cases, I have to turn the adapter off and back on via the adapter options in Windows 11 to get it to talk again.

Running constant pings to 8.8.8.8 and 192.168.1.1 (the router) will show Request Timed Out AND intermittently switches to my computers local IP as the pinged address (assuming it's because it can't find the gateway I'm pinging

Reply from 192.168.1.5 Destination Host Unreachable.

Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.5: Destination host unreachable.
Reply from 192.168.1.5: Destination host unreachable.
Request timed out.
Request timed out.
Reply from 192.168.1.5: Destination host unreachable.
Request timed out.
Request timed out.
Reply from 192.168.1.5: Destination host unreachable.
Request timed out.
Request timed out.
Reply from 192.168.1.5: Destination host unreachable.

Here's what I've tried so far. Different USB ports, removing the included USB Dock and plugging directly into the USB ports, checking for firmware/drivers for my adapter AND USB chipset (none available), updating BIOS, disabling power saving on the adapter, checking for windows 11 updates, disabling onboard ethernet, updating firmware on my router, uninstalling/reinstalling drivers (no newer drivers other than release).

I know it's related to the adapter, because when I plug in my old, slower adapter, the problem does not occur. When I ping my router from other computers in the house, they get proper ping responses while my AXE3000 is having it's fit. I've cleared network sockets, flushed and refreshed DNS, tried custom DNS (8.8.8.8 as a secondary)

Any idea if I'm missing something? MSI Z690 motherboard.if that makes a different. All drivers across my entire system are fully updated.

Forum Discussion

AXE3000 Nighthawk USB Adapter frequent intermittent disconnects